Privacy Policy

Who are we?

Our website address is:

Colateral is the Data Controller of specific information (Personal Data) we collect about you. We are committed to protecting the security and confidentiality of all your Personal Data in line with the General Data Protection Regulation and Data Protection Act 2018. This Privacy Policy explains how we collect, process and manage your Personal Data.

What personal data do we collect and why?

When we are working with you (for example to supply you with information or a service), we may request that you supply us with Personal Data as part of a service contract. We may also collect information about how you interact with us, via our website, social media and other marketing channels from the devices that you use to access them. This is collected on the basis of our legitimate business interests.

The Personal Data we request and collect may include, but is not limited to, the following:

We do not collect Sensitive Personal Data (for example your ethnic origin, political or religious beliefs, physical or mental health etc).

If you think that any Personal Data that we have about you is out of date or inaccurate, please contact us so that we can correct it.

We collect and process Personal Data as part of a contract of services with you or for the purposes of legitimate business interests. Examples of legitimate business interests include, but are not limited to, the following:

Colateral also uses third-party web analytics services (including Google Analytics) on our website and social media channels. The analytics providers that administer these services use technologies such as cookies, to help us analyse how visitors use the website. When visitors leave comments on our website we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. Data is also housed in the marketing automation software that Colateral uses.

What are your rights?

Under the General Data Protection Act, you have the following rights in respect of the Personal Data that we collect:

The right to be informed – You have the right to be informed about the collection and use of their personal data.

The right of access – You have the right to access the personal data we hold. This is known as a subject access request. You can make a subject access request verbally or in writing to us and we will respond to your request in one calendar month.

The right to rectification – You have the right to have inaccurate personal data rectified, or completed if it is incomplete. You can make a request for rectification verbally or in writing and we will respond to your request in one calendar month.

The right to erasure – You have the right to have personal data erased. The right to erasure is also known as ‘the right to be forgotten’. You can make a request for erasure verbally or in writing and we will respond to your request in one calendar month. The right is not absolute and only applies in certain circumstances.

The right to restrict processing – You have the right to request the restriction or suppression of your personal data. This is not an absolute right and only applies in certain circumstances. You can make a request for restriction verbally or in writing and we will respond to your request in one calendar month.

The right to data portability – You have the right to obtain and reuse your personal data for your own purposes across different services. This right allows you to move, copy or transfer personal data easily from one IT environment to another in a safe and secure way, without affecting its usability. Doing this enables you to take advantage of applications and services that can use this data to find you a better deal or help you to understand your spending habits. The right only applies to information that you have provided to the Data Controller (ie Colateral).

The right to object – You have the right to object to the processing of your personal data in certain circumstances. You have an absolute right to stop your data being used for direct marketing. You can make an objection verbally or in writing and we will respond to your request in one calendar month.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you wish to exercise any of your rights in relation to Personal Data, please contact us at Personal Data Requests will be processed within one month and free of charge unless there are extenuating circumstances (for example excessively large volumes of data). If we are unable to comply with your request within one month we will tell you as soon as possible. If you would like further information on your rights and data protection in general, please visit the ICO website:

How do we store your data?

Colateral holds Personal Data in a combination of electronic and hard copy files. We take reasonable steps, including the use of secure storage, to ensure that the personal data we hold is protected from misuse, loss, unauthorised access, modification or disclosure.

How long do we keep your data?

We will not keep Personal Data for longer than is necessary for the purposes for which it was provided, unless we are required by law or we have other legitimate interests which require us to keep it for longer.

If you leave a comment on our website, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. This can be requested to be deleted or updated at any time.

How do we protect your data?

We have technical and operational procedures in place to keep Personal Data confidential and secure. We also take reasonable steps to ensure that that any third parties that we deal with have similar safeguards in place. While we do our best to protect all Personal Data, complete security cannot be guaranteed as the transmission of information via the internet is not completely secure. Any sharing of data is at your own risk.

Do we share your data?

Colateral does not sell or otherwise share Personal Data. The exception to this is if we are required to do so by law or legal process of if we believe disclosure is necessary in connection with an investigation of suspected or actual fraudulent or illegal activity.

Privacy Policy Updates

This Privacy Policy is subject to change. Updates may take place with immediate effect and so you should review the Privacy Policy regularly. Use of the Colateral website or social media channels, or providing further Personal Data, will be taken to mean that you accept the changes to the Privacy Policy.

If you have any questions or comments in relation to this policy, or if you would like to update any information we may have about you or your preferences, please contact us by email at


This Cookie Policy

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to control the cookie preferences. For further information on how we use, store, and keep your personal data secure, see our Privacy Policy.

You can at any time change or withdraw your consent from the Cookie Declaration on our website

Learn more about who we are, how you can contact us, and how we process personal data in our Privacy Policy.

Your consent applies to the following domains:

Your current state: No consent given.

How do we use Cookies?

When you visit the Colateral website, we ask for your consent to use cookies. Our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

What types of cookies do we use?

Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log in to your account and add products to your basket, and checkout securely.

Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyze how well the website performs and where it needs improvement.

Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.

The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.

Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.

Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

How can I control the cookie preferences?

Should you decide to change your preferences later through your browsing session, you can click on the “Manage consent” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more about how to manage and delete cookies, visit,

Further information


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

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